At Complete Independence, we understand that managing multiple services can feel complicated and time-consuming. Braided Support brings together the expertise of all three companies within The Inclusivity Group — Complete Communication, Complete Independence, and Complete Training — under one streamlined provision.
If you require support within multiple settings, whether that be education, workplace, at home or within the community, we are able to provide a comprehensive wrap-around service that ensures you can focus on what matters to you, and trust that your support will be there to assist you.
With one service, one team, and one system, we coordinate every aspect of your support so you can focus on what really matters. Whether your needs relate to communication, training, or daily living support, we deliver a seamless, joined-up experience with a single point of contact.
Braided Support takes the stress out of managing multiple services. Instead of juggling different providers, timesheets and contacts, you’ll have one dedicated team who manage everything for you.
One person to arrange your support, book sessions, and answer questions.
See your sessions, budgets and timesheets in one secure online space.
We’ll monitor budgets across your services, keeping everything organised and compliant.
As your needs evolve (for example, from Supported Living to Access to Work), you can stay with the same trusted team — no need to retell your story or start again.
We’re proud to be an approved supplier under the Supported Living Framework set out by Plymouth City Council and the Northern, Eastern and Western Devon Clinical Commissioning Group.
This means our services meet rigorous local authority standards for quality, safety and person-centred care.
This partnership ensures that whether you’re receiving support at home or in the community, you have access to a trusted provider with the systems, experience and accountability that deliver real independence, dignity and choice.
Our Braided Support service combines the expertise of three specialist organisations within The Inclusivity Group, giving you access to everything you need through one coordinated team.
Providing professional BSL interpreting, speech-to-text, notetaking, and communication support for Deaf, Disabled and neurodivergent people in education, work, and community settings, ensuring clear, confident communication wherever you are.
Delivering tailored care and support packages, Access to Work coordination, Supported Living, and Braided Support management to help you live confidently and independently, with choice and control at every step.
Offering inclusive training courses for individuals, carers and organisations, focused on disability awareness, accessibility, communication skills, and professional development - empowering people and workplaces to be more inclusive and confident.
When someone is in education, whether that be school, college or university, their primary focus should be on their studies and enjoying every moment.
We discovered that many students were struggling with the complexities of support coordination, resulting in people giving up on accessing the support they would otherwise benefit from.
With our braided support package, students can access their educational-based support and personal support from one location, resulting in a seamless service provision.
Succeeding within a job can be challenging enough on its own, let alone when you factor in the additional workload that comes with accessing and managing support.
To combat this, our clients can now receive their Access To Work support alongside their personal support, meaning they can focus solely on their job.
In collaboration with our sister company, Complete Communication, we’re proud to present an enhanced, more accessible support service. Our goal is to streamline the support process, ensuring that every client can fully concentrate on their academic or professional journey and make cherished memories.
Braided Support is available exclusively to people who already receive Supported Living or Social Care support.
This includes individuals supported under the Plymouth City Council Supported Living Framework or those who have an approved care package arranged through their local authority.
If you’re eligible, Braided Support enables us to coordinate every element of your provision — bringing together your care, communication, and training support through one trusted team and one simple system.
If you’re unsure whether you qualify, our team can guide you through the criteria and help you understand your options.
We take the time to understand what’s important to you and how best to make it happen.
We also work closely with families, local authorities and other professionals to ensure your support remains joined-up, transparent and effective.
Say goodbye to the hassle of dealing with multiple providers. Our dedicated team will be your go-to resource for all your support needs. With just one point of contact, the days of stressful support management are over.
We’ve combined the expertise of educational, professional and personal support into a cohesive, efficient package, ensuring that you get the most out of your benefits.
Our friendly team is here to listen, understand your unique needs, and tailor our support to suit you best. We guarantee that there will always be a friendly member of the team at the end of the phone
We operate under the ISO 9001 accreditation, meaning all of our practices are of the highest quality, ensuring security for all of our clients. We are also currently working towards achieving the ISO 27001.
We’re proud to be part of The Inclusivity Group, home to specialists in deaf communication and accessibility.
Through our sister company Complete Communication, we bring unparalleled expertise in supporting deaf people, ensuring communication is always clear, respectful and fully inclusive.
Our team includes qualified BSL/English interpreters, communication support workers, and staff trained in deaf awareness. This means we can adapt every aspect of our service, from initial contact to ongoing support, to meet your communication preferences.
Whether you use BSL, spoken English, lipreading or a combination, we’ll make sure you’re fully included, informed and empowered in every decision about your support.
Contact our friendly team by phone, email or through our online referral form to tell us a little about the support you’re looking for.
We’ll talk with you, or your social worker if you have one, to understand your goals, preferences and the type of support that would suit you best.
Our team will review your requirements and get back to you with a clear outline of how we can help, including the services we recommend.
If it’s a good fit, we’ll arrange a visit to meet you (and your social worker if applicable) to discuss how we work and what your support could look like in practice.
Once funding is agreed, we’ll allocate a dedicated support worker to you and get your service up and running.
We’ll carry out regular reviews and check-ins to make sure the support remains right for you and continues to meet your needs.
With the right support in place, you’ll have the confidence and freedom to thrive — and we’ll be with you every step of the way.
The direct payments scheme is a UK Government initiative that allows you to receive a personal budget from your council to help you pay for the care and support you need day-to-day.
Direct Payments give you greater flexibility and control over your care, letting you arrange support yourself instead of through your local council. You can employ a personal assistant or commission services directly, giving you full responsibility for how your support is delivered.
The scheme is available in England, Scotland and Wales for anyone over 16 who has been assessed by social services. Payments can be used for services, equipment or activities that meet your social care needs.
At Complete Independence, we can help you manage your support, timesheets and administration, making the process as simple and stress-free as possible.
All of our services can be funded privately. To discuss a bespoke package or to find out more about our costings, please get in touch.
Our experienced team can discuss possible funding options with you, as well as provide information on how private funding may look in practicality.
All of our services can be funded privately. To discuss a bespoke package or to find out more about our costings, please get in touch.
Exactly how much your council will pay depends on what care you need and how much you can afford to pay.
Some people with complex support needs which include significant healthcare needs, may qualify for funding from their local Health Authority.
To qualify for Continuing Health Care funding, the person must meet certain criteria, and this is usually jointly assessed by a Social Worker/Health Care Professional.
Access to Work is a UK Government scheme that funds practical support, adjustments or equipment for Disabled and neurodivergent people in work or self-employment.
We can help you apply for and manage your support, making sure your workplace adjustments are in place and working effectively.
Disabled Students’ Allowance provides funding for Disabled and neurodivergent students in higher education, helping cover the cost of specialist equipment, support workers, mentoring, or study-related adjustments.
We can provide DSA-funded support such as notetaking, mentoring and communication assistance through our experienced and qualified team.
What people say about our service
If you are interested but want to know more, why not book a free consultation with a member of our team?
Please complete this form, and a member of the team will be in touch.
Complete Communication provides professional communication support services and accessibility solutions including BSL Interpreting and Translating.
Complete Training provides courses for accessible skills – grow your skills with a training team with decades of experience in accessible workplaces.
We want our website to be as accessible as possible, so our team is busily editing a BSL video for this section.