Everyone deserves to live independently, confidently and without barriers. For people who are deaf or hard of hearing, the right support and understanding can make all the difference, and that’s exactly what we provide.
As part of The Inclusivity Group, we work closely with our sister companies Complete Communication Ltd, specialists in communication access, and Complete Training Ltd, a leading provider of British Sign Language (BSL) and professional development training. Together, we offer a seamless approach to care, communication and inclusion that empowers individuals to thrive.
Tailored support that enables people to live safely and independently at home. We're proud to be a Recognised Supported Living Framework Provider for Plymouth City Council.
Meaningful connections that reduce isolation and help people feel part of their community. Our befrienders bring positivity into every visit and activity.
Guidance and support from professionals with lived experience who understand the challenges and aspirations of deaf and hard of hearing individuals.
Via Complete Communication Ltd, we offer BSL/English interpreting, lipspeaking, notetaking and communication coordination for full access at all times.
Practical, one-to-one guidance to help people achieve personal, educational and professional goals with confidence and independence.
We’re proud to be an approved supplier under the Supported Living Framework set out by Plymouth City Council and the Northern, Eastern and Western Devon Clinical Commissioning Group.
This means our services meet rigorous local authority standards for quality, safety and person-centred care.
This partnership ensures that whether you’re receiving support at home or in the community, you have access to a trusted provider with the systems, experience and accountability that deliver real independence, dignity and choice.
Our braided support model sets us apart. It weaves care, communication and culture together, so every person we support receives consistent, accessible and culturally aware care.
Instead of treating care and communication as separate services, we bring them together into one seamless support plan. This ensures every individual benefits from:
The result is a complete, person-centred service that makes communication easier, relationships stronger and independence more achievable.
Our team combines professional expertise, lived experience and genuine care, ensuring every person we support feels seen, heard and valued.
Deaf Culture Specialist, Lead BSL Teacher and Senior Trainer with more than twenty years of experience in BSL education, deaf awareness and communication access.
Deaf-led practitioner who brings cultural understanding, peer mentorship and lived experience to every aspect of our service delivery.
Client Relationship Manager and Registered Manager, overseeing service delivery, compliance and staff development across our supported living network.
Client Relationship Manager, ensuring effective communication, positive relationships and smooth coordination between our teams, clients and families.
Chief Executive Officer and Senior Practitioner, registered with the NRCPD as a BSL/English Interpreter, Lipspeaker, Electronic Notetaker and Professional Supervisor.
Deaf culture is central to who we are. Many of our team members are deaf or have personal experience of hearing loss, and their insight and leadership shape the way we design and deliver our services.
From care planning to training and staff development, deaf culture is embedded throughout our organisation. This helps us deliver support that is authentic, respectful and empowering for every person we work with.
We are proud to work alongside Complete Training Ltd, specialists in British Sign Language (BSL) and Deaf Awareness training. Complete Training delivers all of our internal staff training and supports organisations across the UK to become more inclusive and confident in their communication.
Their accredited BSL courses and bespoke workshops are ideal for workplaces, professionals and individuals who want to develop meaningful connections with the deaf community.
What people say about our service
If you are interested but want to know more, why not book a free consultation with a member of our team?
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We want our website to be as accessible as possible, so our team is busily editing a BSL video for this section.
