Cookie Policy

This Cookie Policy explains how Complete Independence, part of The Inclusivity Group Ltd (“we”, “us”, “our”), uses cookies and similar technologies on our website https://completeindependence.com.

By continuing to browse or use our website, you agree that we can store and access cookies as described in this policy.

1. What are cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work efficiently, as well as to provide information to the site owners.

Cookies help us to:

  • Ensure the website works properly.

  • Understand how visitors use our site.

  • Improve our services and user experience.

  • Provide relevant and secure functionality (for example, remembering your preferences).

2. Types of cookies we use

We use the following categories of cookies on our website:

a) Strictly necessary cookies
These are essential for the website to function properly. They enable core features such as security, network management and accessibility. You cannot disable these cookies using our cookie settings.

b) Performance and analytics cookies
These help us understand how visitors interact with our website by collecting and reporting information anonymously (for example, pages visited, time spent, links clicked). We may use Google Analytics or similar services for this purpose.

c) Functional cookies
These allow the website to remember choices you make (such as language preferences) and provide enhanced, more personal features.

d) Targeting or advertising cookies (if used)
These cookies are used to deliver adverts more relevant to you and your interests. We currently do not use advertising cookies on this website, but we may introduce them in the future (with notice and consent).

3. Third-party cookies

Some cookies on our website may be placed by third-party services we use, such as:

  • Google Analytics (website analytics and performance tracking).

  • Embedded video players (for example, YouTube or Vimeo).

  • Social media platforms (for example, Facebook or LinkedIn plugins).

These third parties may set their own cookies to collect data about your online activity. We do not control these cookies. You should check the relevant third party’s own cookie and privacy policies for more information.

4. Managing your cookies

When you first visit our website, you will be shown a cookie banner explaining that we use cookies and giving you the option to accept or manage your preferences.

You can manage or disable cookies at any time by changing your browser settings. Please note that disabling certain cookies may affect how the website functions.

To manage cookies via your browser:

You can also opt out of Google Analytics tracking across all websites here:
https://tools.google.com/dlpage/gaoptout

5. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. The “Last updated” date at the top of this page indicates when this policy was last revised.

6. Contact us

If you have any questions about our use of cookies or this policy, please contact:

Complete Independence
Part of The Inclusivity Group Ltd
Email: contactus@completeindltd.com
Telephone: 01752 289776 – Option 2
Postal address: Unit D4, Phase 4,
Plymouth Science Park,
18 Davy Road, PL6 8BX